Help

Support

Guidance for account connections, local data and privacy questions.

Account connection issues

Confirm that the platform developer application is configured, the exact redirect URI is registered, and the required API products and scopes are approved. An AUTH_REQUIRED or missing-scope status is not bypassed by ContentFactory. Never send passwords, one-time codes, client secrets or OAuth tokens in a support request.

Revoking access

Use the connected platform's account or security settings to revoke ContentFactory's authorization. You may also remove the applicable local token file on your own device. Revoking access prevents future API calls but does not automatically remove content or records already held by the platform.

Local data

ContentFactory can keep generated media, SQLite workflow state, analytics snapshots and audit records on the user's device. Back up anything you need before removing local files. The project does not delete a source video automatically as part of publishing cleanup.

Privacy requests

For questions about locally stored information, connected-account data or this Privacy Policy, describe the platform and issue without including credentials or secret values. Requests concerning information held directly by TikTok, Google or YouTube may also need to be sent to that platform.

Contact

For support requests, contact: fesquedylan6@gmail.com